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ADOPTED | BUDGET

Fire Department

Top Goals and Objectives

Goal 1
To provide professional and effective emergency response services.

Objective Confine 40% of the structure fires to the object, area or room of origin.
Objective Maintain department average travel time of 4:15 or less.
Objective Support NEFDA operations by participating and leading the organization.

Goal 2
To provide Fire & Life Safety Education training for the City of North Richland Hills citizens, through the school
district, businesses, Juvenile Firesetter Program and citizen groups.

Objective Conduct Non‐Commercial Fire/Life Safety Programs.
Objective Conduct Commercial Fire/Life Safety Programs.
Objective Conduct Citizens Fire Academy Class.

Goal 3
To increase code compliance and awareness through guidance and fire code analysis on new and proposed
developments through DRC and general plan review.

Objective 100% completion of all plan reviews in 10 days or less.
Objective Provide detailed code awareness and standards to all developers.
Objective Active participation in 100% of DRC meetings.

Goal 4 Goals & Measures
To continually improve the quality of care to our patients through an intensive quality management program.

Objective Monthly reporting on STEMI, Stroke and Sepsis activations.
Objective Conduct QA on 10% of EMS calls.
Objective Include all aspects (dispatch, response and hospital) in QA process.
Goal 5
Maintain a high level of readiness in disaster planning and response in order to better manage disasters in the city
and region.
Objective Conduct two disaster drills each year.
Objective Maintain an active disaster plan on file.
Objective Activate EOC in the event of thunderstorm, flash flood and tornado warnings.

309 NRH | TEXAS