Page 151 - Saginaw FY22 Adopted Annual Budget
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CITY OF SAGINAW
GOALS, OBJECTIVES AND PERFORMANCE MEASURES
2021-2022
INFORMATION TECHNOLOGY
GOAL: To provide assistance to all city departments related to computer and telephone service.
City FY 2020-2021 FY 2020-2021 FY 2021-2022
Strategy Department Goal Department Achievement Department Goal
Rolled over to new Payment
Maintain a Server along with rms for cityhall.
financially sound Continue to update existing Implemented new rms system for Continue to update existing
City providing network as needed. PD. Moved Rec software from network as needed.
superior
services server based sytem to cloud
based system.
LONG TERM OBJECTIVES
Establish and maintain a computer equipment replacement schedule.
Manage telephone service contracts for all city departments.
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
PERFORMANCE MEASURES ACTUAL ACTUAL ACTUAL ACTUAL BUDGET
Number of telephones 147 147 170 177 190
Number of trouble tickets 348 350 238 214 200
Information Technology
350
300
250
200
Number of telephones
Number of trouble tickets
150
100
50
0
2017-2018 2018-2019 2019-2020 2020-2021 2021-2022
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