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MSC OPERATIONS DEPARTMENT
MSC OPERATIONS DIVISION (200-77-772)
DEPARTMENT DESCRIPTION:
The Municipal Service Center (MSC) Non-Departmental operations budget reflects expenditures of a general nature not
allocated to specific utility divisions within Public Works. Included within this activity are budgeted costs for building
maintenance, utility costs, grounds maintenance, and janitorial services.
DEPARTMENT/DIVISION GOALS:
1. Provide for the comprehensive and continuous operation, maintenance and regulatory compliance of the City's Municipal
Service Center in an efficient, safe, accurate and professional manner.
2. Order/purchase/store/process invoices for the necessary inventory and equipment needed to complete daily Public Works
operations throughout the City.
3. Develop and maintain a routine preventative maintenance (PM) schedule for all service vehicles and equipment stored at
the Municipal Service Center.
4. Perform building maintenance activities routinely and on a schedule so as not to impact operations of the Public Works
Department.
5. Maintain the City's fueling system by ensuring adequate amounts of fuel are stocked, staff training is performed and
maintenance costs are controlled.
6. Maintain regulatory compliance of all applicable activities at the Municipal Service Center.
7. Manage the fleet maintenance and MSC inventory utilizing the Lucity work order database system.
DEPARTMENT/DIVISION OBJECTIVES:
1. Complete conversion of parking areas to increase external storage.
2. Convert asphalt parking area to concrete.
3. Replace distressed landscaping and trees as needed.
4. Installation of occupancy sensors and other equipment to improve building energy efficiency.
5. Investigate future application of contracted or automated inventory management systems.
6. Investigate future application of automated landscaping systems.
SERVICE LEVEL ANALYSIS:
FY 2021-22
FY 2019-20 FY 2020-21 FY 2020-21 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
% light vehicles serviced on PM schedule 90% 95% 95% 95%
% heavy vehicles serviced on PM 70% 90% 80% 90%
schedule
% equipment serviced on PM schedule 70% 65% 60% 70%
% landscaping work performed on 100% 100% 100% 100%
schedule
% facility repairs; emergency vs. planned 65% 50% 65% 70%
% inventory received w/in 1 business day 65% 70% 60% 70%
% negative on-hand quantities inventory 2% 1% 2% 1%
Inventory Accuracy 65% 70% 70% 70%
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