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UTILITY ADMINISTRATION

UTILITY ADMINISTRATION (200-70-701)

DEPARTMENT DESCRIPTION:
The functions of Water and Wastewater Administration are under the direction of the Director of Public Works. The Division is
responsible for all administrative duties of utility operations including water production, water distribution, wastewater collection,
MSC operations and environmental services.

DEPARTMENT/DIVISION GOALS:
1. Continuously review work processes to determine efficiency improvements and cost reduction opportunities.
2. Ensure that all staff is appropriately credentialed and provided professional development opportunities.
3. Effectively manage and supervise the Water, Wastewater, MSC Operations, and Environmental Services divisions.
4. Review budgets monthly to ensure cost containment and adherence to policies.
5. Manage the water conservation program.
6. Administer the cross-connection control program.
7. Coordinate the annual mosquito control program for sample testing, spraying, and public education activities.
8. Document and ensure that all local, State and Federal water standards are being met.

DEPARTMENT/DIVISION OBJECTIVES:
1. Coordinate and review the AWIA Emergency Response Plan.
2. Conclude the Water Master Plan Update.
3. Develop a proactive maintenance plan based on the updated Master Plan.

SERVICE LEVEL ANALYSIS:
FY 2021-22
FY 2019-20 FY 2020-21 FY 2020-21 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Customer Service Inspections (CSI) 413 600 412 600
Backflow devices tested 2,527 3,000 2,846 3,000
Mosquito samples collected and tested 99 90 90 90
Mosquito spraying events conducted 36 5 6 6

PERFORMANCE INDICATORS
% of Double Positive Mosquito test sites 16 0 0 0
% of CSI plan being met 100 100 100 100

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