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POLICE DEPARTMENT
ADMINISTRATION DIVISION (100-30-301)
DEPARTMENT DESCRIPTION:
The Administration Division is responsible for the overall leadership, management, and supervision of all the activities of the
police department under the direction of the Chief of Police. The Division is also responsible for the successful attainment of
goals and objectives throughout the department including, but not limited to, traffic safety and regulation, uniformed patrol,
community services and education, crime control, regional animal control, regional public safety dispatch and jail, and facility and
equipment maintenance.
DEPARTMENT/DIVISION GOALS:
1. Continue to meet the service needs of a growing community with value driven, customer-focused, and transparent style of
policing designed to improve the quality of life in Keller.
2. Continue creative funding mechanisms with the regional approach to lessen the tax burden on our residents.
3. Provide quality leadership that fosters excellence, integrity, and continuous improvement designed to retain and reward valued
team members.
4. Promote a culture centered around E to the 4th Power and our role and purpose to Serve the Greater Good, Justly apply local,
state, and federal law, and demonstrate Fundamental Fairness by treating all with Dignity and Respect.
DEPARTMENT/DIVISION OBJECTIVES:
1. Continue to strive to be in the top five cities reporting the lowest Part 1 Crime Index compared to the 11 benchmark cities in the
Dallas/Fort Worth Metroplex.
2. Continue our focus on proactive crime prevention measures through our full-time community service officer, Keller Facebook,
and Twitter.
3. Work with the Keller Crime Control and Prevention District to efficiently and effectively manage the sales tax funds to provide
technology, vehicles, equipment, payback the debt for the jail/animal adoption center capital project, and FFE replacement
account.
4. Manage, monitor, and continuously seek to enhance services through our long-term agreements to provide regional
communications, jail, and animal services to the cities of Southlake and Colleyville, jail and animal services to the City of
Roanoke, and police services, including communications, jail and animal services, to the Town of Westlake.
5. Continue to be open and explore other possible partners for the regional jail and animal adoption center.
SERVICE LEVEL ANALYSIS:
FY 2021-22
FY 2019-20 FY 2020-21 FY 2020-21 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Crime Rate:
Part I Major Crimes 372 340 360 340
Crime Rate 7.7 8 7.7 7.7
Traffic Safety:
Reported Traffic Collisions 199 250 240 250
Timely Service:
Priority 1 Response Times 3:48 4:00 4:00 4:00
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