Page 132 - FortWorthFY22AdoptedBudget
P. 132

General Fund



            SUMMARY OF SERVICES AND PERFORMANCE MEASURES

                                                          FY20           FY21            FY22
            Key Measures                                 Actual        Estimated        Target      Desired Level

            Strategic Focus Area:  Customer Engagement
               Reducing barriers to access, expanding the Library's reach, and evolving services beyond buildings

            Increase number of residents with active library cards   19,556  14,261     14,974          14,974
            by 5%
            Increase checkout of library materials by 10%  664,058       505,886        556,475        556,475

            Strategic Focus Area:  Arts & Culture
               Contributing to the City's thriving arts scene while celebrating the past and embracing the future.
            Increase use of the Amplify817 service by 15%  4,325         7,236           8,232          8,232


            Strategic Focus Area:  Education & Growth
               Enriching out-of-school-time and making learning fun and enjoyable.

            Increase computer use by 10%:  number of sessions  107,383   79,138         87,052          87,052
            Increase computer use by 10%:  number of hours  95,321       52,897         57,257          57,257

            Strategic Focus Area:  Books & Reading
               Cultivating a community of readers and serving as the literary hub for the City
            Increase checkout of library materials by 10%  2,731,462    2,964,030      3,260,433      3,260,433












































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