Page 190 - City of Colleyville FY22 Adopted Budget

Performance Measures & Vital Statistics

FY 2022
Performance Measures FY 2017 FY 2018 FY 2019 FY 2020 FY 2021
Target

Percentage of pavement 12% 23% 64% 12% 16% ≥20%
markings renewed

Percentage of street and 5% 5% 2% 3% 2% ≥10%
traffic signs replaced
Percentage of facility work
orders responded to within 91% 90% 92% 91% 93% ≥90%
one business day
Percent of internal customers
satisfied with facility 92% 92% 89% 96% 96% ≥90%
environment

Percent of scheduled lane 100% 100% 100% 100% 96% ≥98%
miles of public streets swept
Percentage of storm drain 50% 51% 69% 56% 52% ≥50%
inlets inspected

Percentage of drainage New New 1% 1% 3% ≥5%
ditches cleaned Measure Measure

Percentage of water valves 34% 11% 14% 19% 6% ≥5
exercised

Meter reading accuracy 98% 98% 97% 99% 99% ≥98%

Scheduled wastewater line 93% 96% 98% 97% 97% ≥95%
cleanings completed

Percentage of water meters New 2% 2% 4% 3% ≥3%
replaced Measure

Vital Statistics FY 2017 FY 2018 FY 2019 FY 2020 FY 2021

Quarterly inspections of
public infrastructure within New New 100% 100% 100%
the two year maintenance Measure Measure
bond

Percentage of construction 25% 23% 30% 29% 19%
time with City staff present

188