Page 140 - Saginaw FY21 Annual Budget
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CITY OF SAGINAW
GOALS, OBJECTIVES AND PERFORMANCE MEASURES
2020-2021
INFORMATION TECHNOLOGY
GOAL: To provide assistance to all city departments related to computer and telephone service.
City FY 2018-2019 FY 2019-2020 FY 2019-2020
Strategy Department Goal Department Achievement Department Goal
Maintain a
financially Continue to deploy computers,
sound City laptops, and servers as city New phone system has been Continue to update existing
providing demands change. Update to new deployed. network as needed.
superior phone system.
services
LONG TERM OBJECTIVES
Establish and maintain a computer equipment replacement schedule.
Manage telephone service contracts for all city departments.
2016-2017 2017-2018 2018-2019 2019-2020 2020-2021
PERFORMANCE MEASURES ACTUAL ACTUAL ACTUAL ACTUAL BUDGET
Number of telephones 0 147 147 170 170
Number of trouble tickets 0 348 350 238 220
Information Technology
350
300
250
200
Number of telephones
Number of trouble tickets
150
100
50
0
2016-2017 2017-2018 2018-2019 2019-2020 2020-2021
Prior year statistics are not available.
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