Page 124 - Saginaw FY21 Annual Budget
P. 124

CITY OF SAGINAW
                            GOALS, OBJECTIVES AND PERFORMANCE MEASURES
                                                        2020-2021

            ANIMAL SERVICES


                                 FY 2019-2020                  FY 2019-2020                 FY 2020-2021
                               Department Goal           Department Achievement            Department Goal
                                                          Switched from one shelter
                                                      management software to another to
                         Add one full-time shelter technician   better track and manage our   Add one full-time shelter technician
             Maintain a   to better assist the cleaning of the   operations. Installed new dog cages   to better assist the cleaning of the
              financially   shelter, caring for te increased   to better serve and house our larger   shelter, caring for te increased
              sound city   number of animal intake/population,   dogs. Purchased and in the process   number of animal intake/population,
              providing    and providing better customer   of installing sick animal room (air-  and providing better customer
              superior   service to the increasing number of   bourne illness) to isolate the sick   service to the increasing number of
              services   calls, intake animals, and customer   from the healthy.  Took over the   calls, intake animals, and customer
                               and animal needs.                                           and animal needs.
                                                      management of Animal Services for
                                                      the City of Blue Mound in December.



                                                  LONG TERM OBJECTIVES
            Construct a new or expanded animal shelter to house animals longer and therefore provide more opportunities for
            adoption and animals being returned to their owners.  Also to better serve the needs of our animals and our community.



            Provide low cost vaccination clinics in order to increase the number of animals that are vaccinated which will help prevent
            rabies and lower the chances of someone having to take rabies shots if bitten.

            Work with our community to increase our volunteers.

            Increase staffing by one full-time Animal Services Technician to improve the customer's service and experience, to
            improve the animal's experience, provide staffing flexibility, and improve the operations to a very busy center.



                                        ANIMAL SERVICE CALLS PER OFFICER
              1,200
                                                                                                   1,000
              1,000
                                                               853               822
                800

                600         561
                                              454
                400

                200

                 0
                         2016-2017         2017-2018         2018-2019         2019-2020         2020-2021









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