Page 189 - Colleyville FY21 Budget

Performance Measures & Vital Statistics

FY 2021
Performance Measures FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Target

Percentage of pavement 15% 12% 23% 64% 12% ≥20%
markings renewed

Percentage of street and 7% 5% 5% 2% 3% ≥10%
traffic signs replaced
Percentage of facility work
orders responded to within 89% 91% 90% 92% 91% ≥90%
one business day
Percent of internal customers
satisfied with facility 96% 92% 92% 89% 96% ≥90%
environment

Percent of scheduled lane 94% 100% 100% 100% 100% ≥98%
miles of public streets swept
Percentage of storm drain 55% 50% 51% 69% 56% ≥50%
inlets inspected

Percentage of drainage New New New 1% 1% ≥5%
ditches cleaned Measure Measure Measure

Percentage of water valves 15% 34% 11% 14% 19% ≥5
exercised

Meter reading accuracy 99% 98% 98% 97% 99% ≥98%

Scheduled wastewater line 94% 93% 96% 98% 97% ≥95%
cleanings completed

Percentage of water meters New New 2% 2% 4% ≥3%
replaced Measure Measure

Vital Statistics FY 2016 FY 2017 FY 2018 FY 2019 FY 2020

Quarterly inspections of
public infrastructure within New New New 100% 100%
the two year maintenance Measure Measure Measure
bond

Percentage of construction 30% 25% 23% 30% 29%
time with City staff present

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