Page 21 - FY 2009 Proposed Budget

Business Plan
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Table of Contents
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SERVICE DELIVERY
One of the City’s primary functions is service delivery. The following information provides a brief narrative of each department
by city service team and the primary functions of the departments. Also included are some recent awards received.

NEIGHBORHOOD SERVICES

The City of Arlington’s Neighborhood Services Team consists of the following departments: Code Compliance Services, Fire,
Libraries, Parks and Recreation, and Police. The mission of the Neighborhood Services Team is to strengthen
neighborhoods by providing services that maintain public safety and health, enhance livability, protect property values, and
encourage responsible neighbors.

Code Compliance Services consists of Animal Services and Code Compliance working as a team with Arlington citizens,
partners in the community and nationwide, and with other city departments in support of youth and families while building and
protecting thriving neighborhoods.
Animal Services’ award-winning team encourages responsible pet
ownership and provides for the humane care of stray and unwanted
animals. Programs offered include animal care operations, pet
adoptions, pet licensing, field enforcement services, bite/dangerous
animal investigations and a veterinary clinic that provides health,
and sterilization / vaccination services.

In effort to support the City’s FY 2020 Council Priorities to put
technology to work, Animal Services purchased three new trucks
equipped with a new electronic feature that provides display of the
temperature within each animal travel compartment to maintain
safe environment conditions for each animal in transport. The
trucks are also equipped with compartments closer to ground level to make it easier for the officer to load and unload an animal.
Additionally, the trucks feature a back-up camera that allows continuous monitoring to improve driving safety.

In February, Animal Services was awarded a grant from Petco
Foundation in the amount of $35,000. The funds are being used to host
monthly cat spay/neuter clinics for 600 cats to reduce cat animal intake
and increase the shelter’s live-release rate. In FY 2020, Animal Services
has achieved an average live release rate of 87% with an all-time high
live release rate of 93% in March.

Code Compliance focuses on education to gain compliance with city
ordinances pertaining to maintenance, sanitation, rehabilitation,
conservation, and safety of existing residential and commercial
properties. Code Compliance Officers inspect single-family residential
properties, multi-family properties, commercial properties and public swimming pools. Code Compliance works closely with
property owners until compliance is achieved or it becomes necessary to mitigate a hazard and take additional enforcement
measures.

2021 Adopted Budget and Business Plan 10 City of Arlington, Texas