Page 210 - Grapevine FY20 Approved Budget
P. 210

CCPD - Technical Services
                                                      117-209-004





          Expenditures by                         2016-17      2017-18      2018-19      2018-19      2019-20
          Major Object                             Actual       Actual      Budget      Estimate    Approved

          Personnel Services                    1,624,865    1,862,404    2,019,629    1,846,710    2,071,723
          Supplies                                205,394      149,814      276,857      283,769      290,832
          Maintenance                              85,241      198,971      175,000      106,592      143,300
          Services                                933,916      764,019      786,028      654,116      725,548


          Total                                 2,849,416    2,975,208    3,257,514    2,891,187    3,231,403





          Objectives

           - Provide a maximum of a 3-minute response time for Priority 1 calls for service, measured from the beginning
              of the telephone call to the dispatch of the appropriate unit.
           - Provide a maximum of a 4-minute response time to dispatch non-emergency calls for service.
           - Conduct five education programs with the Citizen's Police Academy, Grapevine-Colleyville Independent
              School District and other service organizations.





                                                  2016-17      2017-18      2018-19      2018-19      2019-20
          Performance Indicators                   Actual       Actual      Budget      Estimate    Approved

          Average response time for all Priority     3:00         1:42         3:00         3:00         3:00
          1 calls (minutes)


          Average response time for non-             4:00         5:25         6:00         6:00         6:00
          emergency calls  (minutes)


          Education programs conducted                  7            3            5            5            5






















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