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General Fund





            Scorecard
                       Planning & Development Services             FY 2017     FY 2018     FY 2019     FY 2020
                                Key Measures                        Actual      Actual     Estimate     Target
             Turnaround time for commercial construction plans within 12
             business days                                              88%         98%         95%         95%
             Turnaround time for building inspections within 24 hours   100%       100%        100%        100%
             Improve customer satisfaction by maintaining 90% or higher
             customer rating                                            94%         97%         90%         90%
             % of gas well operation components in compliance          100%         99%         99%        100%
             % of routine food establishment inspections completed on
             time                                                 New Measure in FY 2019        83%         95%



                                Planning and Development Services Expenditures

                                                Actual          Budgeted          Estimated         Adopted
                                               FY 2018           FY 2019           FY 2019          FY 2020
             Administration                 $                1,151,417  $                1,088,521  $                1,179,197  $                1,122,530
             Strategic Planning                               1,428,390                                -                                -                                -
             Development Services                             3,455,613                    3,445,088                    3,369,207                    3,949,732
             Neighborhood Initiatives                                    545                                -                                -                                -
             Environmental Health                                638,131                       671,685                       643,411                       825,485
             Real Estate Services                                540,658                                -                                -                                -
             Business Services                                   916,132                       974,953                       926,625                    1,004,856
             Mosquito borne Virus Mitigation                       100,000                       100,000                          73,474                       100,000
                 TOTAL                      $                8,230,886  $                6,280,247  $                6,191,915  $                7,002,604




                             Authorized Positions and Expenditures by Category

                                                Actual          Budgeted        Estimated         Adopted
                                               FY 2018          FY 2019          FY 2019          FY 2020
               Authorized Positions                72              58               58               61


               Personnel Services            $           6,831,445  $           5,212,460  $           5,189,877  $           5,902,262
               Operating Expenses                         1,399,441               1,067,787               1,002,037               1,075,342
               Capital Outlay                                              -                                 -                                -                     25,000
               TOTAL                         $           8,230,886  $           6,280,247  $           6,191,915  $           7,002,604










             2020 Adopted Budget and Business Plan                                        159                                                                  City of Arlington, Texas
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