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General Fund
Scorecard
Planning & Development Services FY 2017 FY 2018 FY 2019 FY 2020
Key Measures Actual Actual Estimate Target
Turnaround time for commercial construction plans within 12
business days 88% 98% 95% 95%
Turnaround time for building inspections within 24 hours 100% 100% 100% 100%
Improve customer satisfaction by maintaining 90% or higher
customer rating 94% 97% 90% 90%
% of gas well operation components in compliance 100% 99% 99% 100%
% of routine food establishment inspections completed on
time New Measure in FY 2019 83% 95%
Planning and Development Services Expenditures
Actual Budgeted Estimated Adopted
FY 2018 FY 2019 FY 2019 FY 2020
Administration $ 1,151,417 $ 1,088,521 $ 1,179,197 $ 1,122,530
Strategic Planning 1,428,390 - - -
Development Services 3,455,613 3,445,088 3,369,207 3,949,732
Neighborhood Initiatives 545 - - -
Environmental Health 638,131 671,685 643,411 825,485
Real Estate Services 540,658 - - -
Business Services 916,132 974,953 926,625 1,004,856
Mosquito borne Virus Mitigation 100,000 100,000 73,474 100,000
TOTAL $ 8,230,886 $ 6,280,247 $ 6,191,915 $ 7,002,604
Authorized Positions and Expenditures by Category
Actual Budgeted Estimated Adopted
FY 2018 FY 2019 FY 2019 FY 2020
Authorized Positions 72 58 58 61
Personnel Services $ 6,831,445 $ 5,212,460 $ 5,189,877 $ 5,902,262
Operating Expenses 1,399,441 1,067,787 1,002,037 1,075,342
Capital Outlay - - - 25,000
TOTAL $ 8,230,886 $ 6,280,247 $ 6,191,915 $ 7,002,604
2020 Adopted Budget and Business Plan 159 City of Arlington, Texas