Page 144 - Saginaw FY19 Annual Budget
P. 144
CITY OF SAGINAW
GOALS, OBJECTIVES AND PERFORMANCE MEASURES
2018-2019
INFORMATION TECHNOLOGY
GOAL: To provide assistance to all city departments related to computer and telephone service.
City FY 2017-2018 FY 2017-2018 FY 2018-2019
Strategy Department Goal Department Achievement Department Goal
The Information Technology function
A computer equipment replacement has been separated from General
Maintain service Establish a computer equipment schedule was created and Administration to better track the cost
and staffing levels replacement schedule. implemented as part of the FY18-19 of information technology. The
budget. department will track and update
computer replacments needs.
LONG TERM OBJECTIVES
Establish and maintain a computer equipment replacement schedule.
Manage telephone service contracts for all city departments.
2014-2015 2015-2016 2016-2017 2017-2018 2018-2019
PERFORMANCE MEASURES ACTUAL ACTUAL ACTUAL ACTUAL BUDGET
Number of telephones 0 0 0 147 147
Number of trouble tickets 0 0 0 348 350
Information Technology
350
300
250
200
Number of telephones
Number of trouble tickets
150
100
50
0
2013-2014 2014-2015 2015-2016 2016-2017 2017-2018
Prior year statistics are not available.
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