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DEPARTMENT / DIVISION FUND
FIRE – EMERGENCY MANAGEMENT GENERAL
PROGRAM NAME
EMERGENCY MANAGEMENT
DESCRIPTION / MISSION
The Office of Emergency Management (OEM) is responsible for mitigation, planning, preparedness and recovery from manmade
or natural disasters and emergencies for North Richland Hills. Other areas of responsibility are grant management, radio
communications, Community Emergency Response Team (CERT), Radio Amateur Civil Emergency Services (RACES), and city
security systems.

GOALS
• To create a disaster resilient city through an effective emergency management program. (Safety and Security)
• To coordinate with local, regional, and state agencies through joint planning, training, and exercising. (Safety and Security)
• To continually improve the City’s ability to respond to large scale emergencies. (Safety and Security)
• To provide quality training to citizens through volunteer opportunities with RACES and CERT programs. (Efficient and Effective
Delivery of City Services)
• To ensure grant eligibility through program coordination with the Texas Division of Emergency Management and the Department
of Homeland Security. (Financial Stability)

OBJECTIVES
• Increase the coordination of the City’s Emergency Management / Homeland Security plans and measures.
• Monitor divisional budget to ensure proper allocation and efficient expenditure of funds.
• Meet all local, state and Federally mandated requirements for grant eligibility.
• Increase the training, review and familiarity of city staff with the Emergency Operations Plan.
• Increase the number of staff training hours, preparedness drills and exercises.

2016-17 2017-18 2018-19
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Inputs:
# Of personnel assigned to division (FTEs) 1.00 1.00 1.00
# Of volunteers (RACES and CERT) 295 295 315
# Of public safety 800mhz radios covered by maintenance 389 392 396

Outputs:
# Of volunteer hours worked 2,500 hours 2,500 hours 2,500 hours
# Of preparedness exercise(s) conducted 2 2 2
# Of audible outdoor warning siren tests 9 9 9
# Of severe weather hours worked 60 60 60
# Of staff trainings completed 5 5 5
# Of grant trainings and meetings attended 15 15 15
# Of public outreach publications distributed 250 250 300

Efficiency:
# Of FTE personnel per 1,000 people 0.02 0.02 0.02

Effectiveness:
Percent of grant eligibility requirements complete 100.00% 100.00% 100.00%

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