Page 107 - Colleyville FY19 Budget
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Performance Measures & Vital Statistics
FY 2018 FY 2019
Performance Measures FY 2014 FY 2015 FY 2016 FY 2017
Estimate Target
Percentage of product requests 87.88% 93% 93.4% 92% 95% 85%
completed on time- GIS
Percentage of broadcast uptime 99.86% 99.88% 99.99% 99.99% 99.999% 99%
Percentage of work orders 78% 87% 92.9% 91% 92% 95%
completed on time
Percentage of network data and
telecommunications uptime 99.73% 99.80% 99.99% 99.99% 99% 99%
Percentage of IT work plan projects 97% 94% 95% 100% 100% 100%
completed on time
Percentage of data backup success 91% 92% 94.2% 97% 97% 100%
FY 2018
Vital Statistics FY 2014 FY 2015 FY 2016 FY 2017
Estimate
Total number of equipment pieces 569 589 609 609 623
maintained by department
105
