Page 198 - FY 2021-22 ADOPTED BUDGET

DIVISION SUMMARY FY 2025-26 BUDGET

Function Department Division Account
PUBLIC SAFETY POLICE COMMUNICATIONS/RECORDS 01-31-02

DIVISION DESCRIPTION:
The Communications and Records Activity provides radio communications services, telephone answering services, reports filing and maintenance services, and

report processing retrieval for all Police Department functions. The communications and records activity is supervised by a Commander and a Police Services
Supervisor. The Communications and Records activity is staffed by two Senior Communications Specialists and six full time Communications Specialists. The
activity operates twenty four hours per day and seven days a wekk.

DIVISION GOALS:
• To provide prompt radio communication services.
• To provide fast and efficient telephone answering service for the Police Department.

• To effectively maintain all police report information including accident reports and incident reports.
• To process and retrieve reports in an efficient manner.

DIVISION OBJECTIVES:

• To monitor expenditures and remain within + or - 5% of the Activity's budget allocation.
• To reduce the error rate to less than 1% on the teletype/computer.
• To dispatch calls for service within an average of 1 minute or less.
• To process all reports within one working day from the time received.

• To notify owners of vehicles being towed within three days of impoundment.

DIVISION MEASUREMENTS: ACTUAL ACTUAL ESTIMATED PROJECTED

2022-23 2023-24 2024-25 2025-26
Percent of Budget Expended 83.5% 100.0% 100.0% 100.0%
Error Rate Percentage on Teletype/Computer 0.51% 0.65% 0.59% 0.58%
Number of Police Calls Dispatched 14,458 14,665 13,918 14,347
Number of Police, ACO, Fire, and EMS Calls Dispatched 19,487 20,080 19,726 19,764

Number of Offense Reports Processed 1,720 1,906 1,632 1,753
Number of Offense Reports Processed Within One Day 4.7 5.2 4.5 4.8
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